Legal notices

Article 1 (Purpose)

These Terms establish the conditions and procedures for using the R&Dish service (the “Service”) provided by R&Dish, Inc. (the “Company”), as well as the rights, obligations, and responsibilities of the Company and its users.

Article 2 (Definitions)

1. “Service” means the R&D assistance service in which the Company, in response to a cooking or beverage development problem entered by a user, searches the reference material it holds and proposes directions for controlled comparison experiments.
2. “Session” means the unit that begins with a single problem statement and accumulates the related conversation and experiment records.
3. “Experiment record” means the information a user enters into the Service describing the results of an experiment the user personally performed following a proposal from the Service.
4. Terms not defined in this Article shall follow the relevant laws and any separate guidance provided within the Service.

Article 3 (Posting and Amendment of the Terms)

The Company posts these Terms on the initial screen of the Service or on a linked screen so that users can readily review them. The Company may amend these Terms to the extent that it does not violate the relevant laws. When amending, the Company shall state the effective date and the reason for the amendment and shall give notice within the Service at least 7 days before the effective date (or 30 days before, in the case of an amendment unfavorable to users).

Article 4 (Formation of the Service Agreement)

A service agreement is formed when a user agrees to these Terms and applies to use the Service following the procedure set by the Company, and the Company accepts the application. The Company may decline to accept, or may subsequently terminate the agreement for, an application that falls under any of the following:

• an application made using information that is not the applicant’s real identity;
• a case in which the applicant’s service agreement was previously terminated;
• an application made for the purpose of an act prohibited by the relevant laws or by these Terms.

Article 5 (Nature of the Service)

The Service structures the problem a user raises, searches the literature, government guidance, and authoritative data the Company has approved, and proposes directions for controlled comparison experiments. What the Service provides is the evidence and procedure for designing an experiment; it is not an answer that guarantees a cooking or beverage outcome, its safety, or its commercial success.

The Company does not provide proposals it cannot support with evidence, and where evidence is absent it states plainly that there is none. Every claim the Service presents is shown together with the source and snapshot date of the material on which it is based.

Article 7 (Obligations of the User)

Users shall not engage in any of the following acts:

• using the Service’s proposals for a commercial decision as-is, without safety confirmation, beyond the nature of the Service set out in Article 6;
• misappropriating or fraudulently using another person’s account;
• reproducing, crawling, or redistributing the Service’s evidence corpus and data without authorization;
• any other act prohibited by the relevant laws or by these Terms.

Article 8 (Intellectual Property and Data Sources)

Copyright in the Service itself (including the composition of the evidence statements, the badge system, and the screen layout) belongs to the Company. Copyright and licensing conditions for the external data the Service cites (government guidance, open datasets, and the like) belong to each material’s original author or distributor, and the Company posts the attribution each material’s license requires on the evidence cards and on the Data Sources page.

Details of the per-material licenses, snapshot dates, and attribution wording are available on the Data Sources page.

Article 9 (Termination and Restriction of Use)

A user may terminate the service agreement (delete their account) at any time through the Settings screen. When an account is deleted, its sessions, experiment records, and the observations the user logged (USER_OBSERVATION) are deleted along with it and cannot be recovered.

Where a user violates Article 7, the Company may restrict use or terminate the service agreement after prior notice.

Article 10 (Dispute Resolution and Governing Law)

Any dispute arising between the Company and a user in connection with these Terms shall be governed by the laws of the Republic of Korea, and the competent court shall be the court having jurisdiction under the Civil Procedure Act.

Article 1 (Items of Personal Information Collected and Method of Collection)

The Company collects the following personal information for account registration and provision of the Service.

• Required items: email address, and a password or social-login identifier
• Information generated automatically during use of the Service: access logs, session and experiment records, device and browser information

Personal information is collected during account registration, use of the Service, and the handling of customer inquiries.

Article 2 (Purpose of Collection and Use of Personal Information)

The Company uses the personal information it collects for the following purposes.

• Member management: identity verification and prevention of fraudulent use
• Service provision: storing and retrieving session and experiment records, and accumulating the user observations (USER_OBSERVATION) that serve as the basis for proposals
• Service improvement: prioritizing the expansion of reference material by analyzing unresolved queries (the corpus-gap log)

Article 3 (Retention and Use Period of Personal Information)

When a user deletes their account or requests withdrawal of membership, the Company destroys the relevant personal information without delay. However, information that the Company is obliged to retain under the relevant laws is stored separately for the period those laws prescribe.

Article 4 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to outside parties without the user’s consent. This does not apply where there is a special provision in the law, or where an investigative agency makes a request in accordance with the procedures and methods prescribed by law.

Article 5 (Outsourcing of Personal Information Processing)

To the extent necessary to provide the Service, the Company may outsource certain functions, such as cloud infrastructure operation, to outside providers. When it does so, the Company stipulates the necessary matters in the contract in accordance with the relevant laws so that personal information is managed securely, and it supervises and oversees the outsourced party. The identity of the outsourced party and the content of the outsourced work are disclosed on a separate page within the Service or through an amendment to this Policy.

Article 6 (Rights of the Data Subject and How to Exercise Them)

A user may view and correct their own personal information at any time and may, by deleting their account, request that the processing of their personal information be suspended and the information deleted. When an account is deleted, its sessions, experiment records, and the observations the user logged are deleted along with it, and this cannot be recovered.

Article 7 (Measures to Secure Personal Information)

To process personal information securely, the Company limits access rights to the minimum number of personnel and takes administrative and technical measures such as database access control (including row-level security policies) and encryption of data in transit.

Article 8 (Privacy Officer)

The Company designates and maintains a Privacy Officer who oversees the handling of personal information. Inquiries relating to personal information may be submitted through the customer center within the Service or to the contact below.

Contact: [contact to be confirmed after legal review]

Article 9 (Duty to Notify)

If there is any addition, deletion, or modification to this Policy, the Company will give notice through announcements within the Service at least 7 days before the amendment takes effect.